20 days PTO per yr before 5 yrs of service. 9.3% profit sharing was good if you get any. According to Pay Scale online salary tracking, an airline customer service supervisors annual salary ranges from 29,000 to 44,000 dependent upon the size of the employer airline and the location of the airport station employment is based in.
#Southwest airlines customer service job qualifications professional#
The cap pay is good if you get to make it for at least 11 years. (555) 432-1000 Professional Summary Personable Customer Service Supervisor offering 23 years experience within Southwest Airlines. Standby travelling is not worth it especially if you didn’t get to come back to work due to being stuck somewhere because there were no available seats. I wasn’t able to travel because of the lack of work and life balance. 16d Southwest Airlines 4.1 Customer Service Agent Burbank, CA 18.50 Per Hour (Employer est. They hired anyone who breathe since they know after training people would quit the stressful job. 35K - 46K (Glassdoor est.) This role requires processing large amounts of online orders, answering high call/message volume while providing exceptions customer service at all times. It became so stressful, that the benefits didn’t matter anymore. 50 reviews from Southwest Airlines employees about working as a Customer Service Supervisor at Southwest Airlines. You still have to answer back to back calls-figure out an answer. Benefits youll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligibledependents too) Up to a 9. When system breaks, you are pretty much on your own. You can’t help customers with information you don’t have. Customers love us when the do, but when weather and other disruption hits, expect to have a bad day. Expect to do everything in this department b/c it’s a one stop shop. But then, we started getting other reapinsibilities that we weren’t supposed to have. Jobs 2.8K Reviews 4.9K Salaries Benefits 532 Q&A Interviews 9 Photos Want to work here View jobs Southwest Airlines Careers and Employment Work wellbeing Results based on 1,613 responses to Indeed's work wellbeing survey. We started working remotely and it was another great thing that happened in my life. Like Southwest Airlines, Google and Apple, most of the excellent service. However, one should expect to handle stress at work. Some of the basic soft skills have to be acquired even to become job ready and. If you’re only there for benefits, great! This job is for you. Herb’s vision was great! However, after he passed, the company became greedy.
After doing my research, I picked SWA to work for.
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Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.I worked for Southwest because they had no record of laying off any employees. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids, and Phencyclidine (PCP).
Whether they work behind the scenes or are out there delivering great service to our guests. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.įrontier Airlines is a Zero Tolerance Drug-Free Workplace. Our team members are the key to our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. Learn about Customer Service Representative careers at Southwest Airlines. General Purpose of Job: Customer Service for contracted. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, marital status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.ĭiversity is an essential part of our success. Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs. Diversity and Drug-Free Workplace PoliciesĪt Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action.
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